Delivery

Delivery Cost

All purchases above the sub-total of $1500 HKD will be waived of delivery fees. For deliveries within Hong Kong $80 HKD will be charged if the purchase which total amount is below $1500 HKD.

Please get in touch with us for international deliveries prior to ordering.

Delivery Schedule

All purchases will be shipped within 3 business days. Each business day ends at 17:00 Hong Kong local time.

Local delivery will take 1-3 business days.

Deliveries can only be made to Discovery Bay, Park Island and Tung Chung on Tuesday and Thursdays.

There will also be additional delivery costs (around HKD $200) incurred to deliveries made for Cheung Chau, Lo Wu, Sha Tau Kok, Lok Ma Chau, Mai Po, Ta Kwu Ling; Po Toi, Discovery Bay, Ma Wan and Lamma Island. Please get in touch with us for arrangements prior to ordering.

Delivery Methods

We leverage a third party delivery partner for delivery. We check our products & packaging with care before shipping. If no one is present at the delivery address during the time of delivery, a notice will be left for you to rearrange the delivery. Prior to delivery, all orders must be paid by credit card through our online checkout.

Shipping & Returns

We check our products & packaging with care before shipping, thus purchased products cannot be returned. We advise our customers to carefully consider their orders, as processed orders cannot be cancelled. No refunds shall be given for order cancelations. We apologize for any inconvenience this may cause you.

Breakages & Shortfall

All customers are requested to examine the packages and goods immediately upon receipt for any deficiencies or damages. Any deficiencies or damages must be identified and escalated at the time of delivery, otherwise any breakages or shortfall shall be deemed to have occurred thereafter.